Right of withdrawal for consumers
(A consumer is any natural person who enters into a legal transaction for purposes that predominantly are outside his or her trade, business or profession.)
Instructions on withdrawal
Right of withdrawal
You have the right to withdraw from this contract within 30 days without giving any reason.
The withdrawal period is 30 days from the day
- on which you or a third party other than the carrier and indicated by you acquires physical possession of the goods, provided you have ordered one or more goods under a single order and these are delivered as a single delivery;
- on which you or a third party other than the carrier and indicated by you acquires physical possession of the last good, provided you have ordered several goods under a single order and these are delivered separately;
- on which you or a third party other than the carrier and indicated by you acquires physical possession of the last partial shipment or the last piece, provided you have ordered goods that are delivered in several partial shipments or pieces;
To exercise your right of withdrawal, you must inform us, (Intelmann GmbH, Rudolf-Diesel-Straße 10, 27383 Scheeßel, phone no.: 0426391277720, e-mail address: online@intelmann.eu), of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an e-mail). You may use the attached model withdrawal form for this purpose, but this is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments that we have received from you, including the costs of delivery (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event not later than 30 days from the day on which we receive notification of your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise with you; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement for goods which can be sent by parcel post until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
We will collect goods which cannot be sent by parcel post.
You shall send back or hand over the goods that can be sent by parcel post to us without undue delay and in any event not later than 30 days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send back the goods that can be sent by parcel post before the period of 30 days has expired.
You bear the direct cost of returning goods that can be sent by parcel post as well as the direct cost of returning goods that cannot be sent by parcel post. The costs for goods that cannot be sent by parcel post are estimated at a maximum of approximately EUR 100.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exclusion / expiry of the right of withdrawal
The right of withdrawal does not apply to contracts
- for the supply of goods that are not prefabricated and for the production of which an individual choice of or decision by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods which are liable to deteriorate or expire rapidly;
- for the supply of alcoholic beverages, the price of which has been agreed upon at the time of the conclusion of the contract, where delivery of them can only take place after 30 days and their actual value is dependent on fluctuations in the market which cannot be controlled by the trader;
- for the supply of newspapers, periodicals or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
- for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery;
- for the supply of goods which, after delivery, are, according to their nature, inseparably mixed with other items;
- for the supply of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.
Model withdrawal form (Here)
(If you wish to withdraw from the contract, please complete this form and return it.)
- To Intelmann GmbH, Rudolf-Diesel-Straße 10, 27383 Scheeßel, e-mail address: online@intelmann.eu :
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/
for the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.
(A consumer is any natural person who enters into a legal transaction for purposes that predominantly are outside his or her trade, business or profession.)
Instructions on withdrawal
Right of withdrawal
You have the right to withdraw from this contract within 30 days without giving any reason.
The withdrawal period is 30 days from the day
- on which you or a third party other than the carrier and indicated by you acquires physical possession of the goods, provided you have ordered one or more goods under a single order and these are delivered as a single delivery;
- on which you or a third party other than the carrier and indicated by you acquires physical possession of the last good, provided you have ordered several goods under a single order and these are delivered separately;
- on which you or a third party other than the carrier and indicated by you acquires physical possession of the last partial shipment or the last piece, provided you have ordered goods that are delivered in several partial shipments or pieces;
To exercise your right of withdrawal, you must inform us, (Intelmann GmbH, Rudolf-Diesel-Straße 10, 27383 Scheeßel, phone no.: 0426391277720, e-mail address: online@intelmann.eu), of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an e-mail). You may use the attached model withdrawal form for this purpose, but this is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments that we have received from you, including the costs of delivery (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event not later than 30 days from the day on which we receive notification of your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise with you; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement for goods which can be sent by parcel post until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
We will collect goods which cannot be sent by parcel post.
You shall send back or hand over the goods that can be sent by parcel post to us without undue delay and in any event not later than 30 days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send back the goods that can be sent by parcel post before the period of 30 days has expired.
You bear the direct cost of returning goods that can be sent by parcel post as well as the direct cost of returning goods that cannot be sent by parcel post. The costs for goods that cannot be sent by parcel post are estimated at a maximum of approximately EUR 100.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exclusion / expiry of the right of withdrawal
The right of withdrawal does not apply to contracts
- for the supply of goods that are not prefabricated and for the production of which an individual choice of or decision by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods which are liable to deteriorate or expire rapidly;
- for the supply of alcoholic beverages, the price of which has been agreed upon at the time of the conclusion of the contract, where delivery of them can only take place after 30 days and their actual value is dependent on fluctuations in the market which cannot be controlled by the trader;
- for the supply of newspapers, periodicals or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
- for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery;
- for the supply of goods which, after delivery, are, according to their nature, inseparably mixed with other items;
- for the supply of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.
Model withdrawal form (Here)
(If you wish to withdraw from the contract, please complete this form and return it.)
- To Intelmann GmbH, Rudolf-Diesel-Straße 10, 27383 Scheeßel, e-mail address: online@intelmann.eu :
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/
for the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.